Chirag R. Trivedi, MBA, P. E.
Objective
To pursue a challenging opportunity where my management, planning, operational and
technical expertise can be effectively utilized to contribute towards the growth and strategic
value of an organization.
Key Qualifications
Highly qualified executive technical manager offering more than 20 years of experience in
technical and operational management within telecommunications, enterprise and services
industries. Effective and results-focused leader with a talent for proactively identifying and
resolving problems – reversing negative project trends, controlling costs, automating systems,
and maximizing productivity. Strengths in:
§ Strategic Planning
§ P&L Management
§ Negotiations & Relationships
§ Profitability Improvement
§ Project & Program Delivery
§ Productivity Enhancements
Professional Experience
September 2002 – Present
§ Technical Management
§ Systems Development
§ Technical Consulting
§ Sales & Vendor Management
§ Customer Management
§ Employee Motivation
ARRIS Solutions, Inc.
Vice President – Global Professional Services
Responsibilities
n VP of advanced turnkey solutions group, network design and integration deployment teams.
n Deployment of Software Solutions: OSS/BSS, CDN, NOC solutions and IPTV.
n Deployment of Hardware: Broadband Equipment (CMTS/CCAP), Video Processing, and Optical
Transport.
n Engaged in key Consulting Services such as strategic planning, long range financial modeling,
business process analysis and technology impact studies. C-Level interaction.
n Solutions included: Data Centers, CO/Headend Designs, OSS, Voice, Data & Video Systems.
n Consulting customers such as Time Warner Cable, Comcast, Level 3, and Google.
n Advanced Turnkey Services: Cell Tower Backhaul, Metro Ethernet, Data Center and Cloud
Computing.
n Architect of PMO organization and charter.
n 3rd party integration partnership relationship manager.
n Providing technical consulting to clients on network development and deployment.
n Responsible for financial and P&L performance of services group.
n Manage a national and international staff of directors, managers, engineers, technicians, and
operations personnel. (500+ Global Staff)
n Part of technical team for parent company (ARRIS) providing advice on new products and
customer requirements.
n Developed ISO 9001 based quality program and procedures for administration, engineering,
implementation and operation of division. Recognized as a model of excellence during ISO
audit.
n Marketing lead for business unit and corporate brand champion.
ARRIS Awards:
n Circle of Excellence award winner.
Chirag R. Trivedi, MBA, PE
6745 Hempstead Court, Suwanee, GA, 30024
Phone: 770-406-8715, Mobile: 303-618-1776
E-mail: chiragtrivedi@outlook.com
Suwanee, GA
March 2000 – September 2002
Director Systems Engineering
Qwest Communications Corporation Denver, CO
Responsibilities
n Tasked with developing a division of engineering to support new metro initiatives.
n Provided leadership for a staff of 24 engineers nationally, including 3 managers.
n Responsible for a budget of $50 million per year and revenue number of $130 million.
n Engineering department responsible for 14 metro markets – CLEC Division.
n Responsible for the deployment of over 350 metro rings nationwide in one year.
n Engineering of DS0 to OC-192 systems, IP/MPLS backbones & Metro Ethernet Services.
n Management of support for network post deployment.
n Direct approver for travel; purchase requests, vehicle deployment, vendor selection and
procedural changes.
n Employee career path development and quarterly bonus metrics.
n Developing business cases for new technology role-out and product development.
n Manage technology selection for transport equipment.
n Worked with sales executives on national accounts to provide direct customer support.
n ROI analysis on deployed equipment.
n Provided direction to VP on technology and new sales initiatives.
n Developed national processes for engineering and technology deployment.
Qwest Awards:
n Winner of the 271-merger award – Recognized for outstanding work in the merger of Qwest with
USWest.
n Team presented with national productivity award for exceeding revenue and deployment targets
for least amount of cost.
January 1998 - February 2000
PB Network Services - Level (3)
Principal Manager - Telecommunications Engineering
Responsibilities
n Responsible for a staff of 9 employees nationally to deliver national quality program for design
and construction. Based on ISO 9000 and TL 9000.
n Design of fiber optic systems for long haul communications.
n Work with Transmission Engineers to develop high-speed SONET infrastructures.
n Design of transmission (In-Line Amplifier) facilities for long haul communications.
n Telecommunications Engineer responsible for supporting Transportation Engineers in
developing shared resource and highway communication systems for local Department of
Transportation (DOT).
n Government telecommunications representative for client negotiations.
n Design of communications networks for Intelligent Transportation Systems (ITS)
n Lead quality auditor for OSP projects and designer of quality program for telecommunications
group.
n National Quality Coordinator for construction and design for long haul networks.
n Trainer on fiber optics, Outside Plant Construction, Facilities design and SONET/DWDM
technology.
n Development of quality control program for technology projects.
n Project management & cost analysis for technology projects.
n Development of LAN & WAN networks.
n Appointed telecommunications technical white paper writer for inter-company technical
newsletter.
Chirag R. Trivedi, MBA, PE
6745 Hempstead Court, Suwanee, GA, 30024
Phone: 770-406-8715, Mobile: 303-618-1776
E-mail: chiragtrivedi@outlook.com
Golden, CO
September 1996 – December 1997
Ehvert Engineering Inc.
Toronto, ONT
Senior Manager, Communications/Electrical Department
Responsibilities
n Managed a staff of 5 project managers and engineers
n Managing communications infrastructure projects for large industrial, commercial/institutional
and government clients.
· Preparing project plans, cost estimates and developing client move plans.
· Design of structured cabling plants, raceway and electrical systems.
· Managing Computer room projects involving electrical design, space planning,
implementation, HVAC requirements and architectural recommendations.
n Development of company wide construction specifications and tender documents.
n Developing and implementing marketing strategy including preparing promotional literature for
the firm.
n Responsible for sales and trade show promotion of company services.
June 1992– September 1996
Giffels Associates Ltd.
Lead Project Engineer, Electrical/Communications Department
Responsibilities
n Established communications infrastructure group.
n Electrical power systems CAD and design.
n Lighting engineering. (IES award winner)
n Energy audits and construction supervision.
Education
Tuck School of Business, Dartmouth College – Executive Leadership 2014
MBA in Technology Management, University of Phoenix (Denver, CO) – 2000.
B. S. Electrical Engineering, Carleton University (Ottawa, Ontario, Canada) - 1992.
Professional Designations
Licensed Professional Engineer; Maryland - [23022]
Licensed Professional Engineer; Ontario - [90362914]
RCDD; Building Industry Consulting Service International (BICSI) - [99456]
NTS Specialty; Building Industry Consulting Service International (BICSI) - [06099]
Senior IEEE Member & Communications Society Member - [41631223]
Society of Cable Telecommunications Engineers (SCTE) Member – [188661]
PMI Member
Extracurricular Activities
Enjoy golf, music, and traveling.
References
Available upon request.
Toronto, ONT
Chirag R. Trivedi, MBA, PE
6745 Hempstead Court, Suwanee, GA, 30024
Phone: 770-406-8715, Mobile: 303-618-1776
E-mail: chiragtrivedi@outlook.com